callers to be automatically transferred to a user's extension
without the intervention of a receptionist. e.g. select 1
for sales, 2 for support...
are automatically forwarded to another extension or phone
if the phone is busy
FORWARD ON NO ANSWER
are automatically forwarded to another extension if not answered
after a defined number of rings.
multiple calls to be placed in a queue and answered by the
next available operator.
a call to another extension.
switching between two simultaneous calls.
a conference call between multiple parties at multiple locations
using different phone types; e.g. conference call a local
extension, remote fixed line, mobile and VoIP connection all
in one conference
calls are automatically routed to Voicemail, reception or
external device is required. Ships with a reasonable selection
plays when transferring calls between extensions
an overhead speaker to be 'dialled into' and an announcement
a call to be picked up at a remote location.
to connect phones located in a remote office to the office
PABX as local extensions.
are given an extension number rather than phones having an
extension. A person logs into the phone in the morning (using
a PIN) and all calls to their extension are then routed through
to that phone. Single sign in is also available, so that logging
into Windows will also log you into the phone next to the
call transfer made by an automatic device such as a Voice
Response Unit which attempts to determine the result of the
transfer - answered, busy, ring but no answer - by analysing
call progress tones on the line.
three people into a mini conference call
to record a message from a caller when you are away from your
desk. Includes ability to deliver the voicemail message via
email as well as the standard flashing light on your phone
||The Meetme function of Asterisk is like a conference
call, multiple users can call in and either listed to a conference
(one way) or actively take part (two way). One was conferencing
can be useful if you don't want other participants to be heard,
perhaps when someone is giving a presentation.